FAQ – SADIA SEEMA

Frequently Asked Questions

Will I receive the same product that I see in the photo?

Of course. We guarantee that every product is just as seen in the pictures and videos. Nonetheless, little differences in colour, texture, or finish may be present in handmade creations, adding to their unique attractiveness and sincerity.

What are the delivery charges?

The weight of your package and the shipping location impact the delivery fees. Before completing your order, you can see the total delivery cost on the checkout page.

How can I be sure that I’ve made my purchase correctly?

You will receive an email confirming your order once it has been successfully placed. Please check your spam folder or get in touch with our customer support staff if you do not receive this email within a few minutes.

What if the product I want is out of stock?

A product will either be hidden from the website or marked as “Out of Stock” if it is out of stock. If you would like to be notified when the product is back in stock, you can either check back later or sign up for our soon-in-stock notifications.

How many times will the courier attempt delivery if I am unavailable?

Two delivery attempts will be made to the address you have supplied by our courier partner. When checking out, please make sure your address, country, and area code are entered correctly. The package will be returned to us and our staff will get in touch with you for additional help if both attempts are unsuccessful.

Need more help?

If your question isn’t listed above, feel free to reach out to our Customer Support Team via the Contact Us page or email us directly at info@sadiaseema.com

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